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General Information
- What is Afri-part.com?
- It is an online marketplace designed to help users quickly search thousands of new and used car and truck auto parts across Africa.
- How does Afri-part.com work?
- The platform connects auto parts buyers directly with local sellers and dealers, eliminating long wait times and inflated prices.
- Who founded Afri-part.com?
- The platform was founded by Donatien Ndiappi, a cyber security professional and mechanical engineer.
For Buyers
- How do I search for a specific car part?
- You can use the standard drop-down search by selecting your vehicle’s year, make, and model to view compatible parts.
- What if I do not know my vehicle’s exact year or model?
- You can enter your vehicle identification number (VIN) into our automated tool to generate your exact vehicle details instantly.
- Can I search for multiple parts at the same time?
- Yes, the platform features a multi-part search option for users looking to source several items simultaneously.
- What if I do not know the technical name of the part I need?
- You can use our visual image search tool to identify and click on the exact component you are looking for.
- How can I filter and organize my search results?
- Results can be sorted by price, part grade/condition, or geographical distance from your location.
- How do I contact a seller to buy a part?
- Click on the provided WhatsApp contact link or the phone number button on the listing to instantly connect with the dealer.
For Sellers and Dealers
- Is Afri-part.com a multi-vendor marketplace?
- Yes, independent auto parts dealers and individual sellers can register to list their inventory on the platform.
- How big is the part database?
- The network features access to a database of over 200 million inventoried automotive parts.
- What payment methods are supported on the platform?
- The platform integrates localized mobile money options, including MTN Mobile Money, to facilitate seamless transactions.
- Are there physical customer service locations?
- Yes, walk-in customer service centers are opening to assist users and dealers with platform verification and support.